Myer Reviews
(Rated by 2210 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
- Loyalty Points
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.0
- Shipping & Delivery4.2
- Good Value4.5
Recent Customer Reviews (8)
Anthony Smith
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Dzhokhar Ibragimov
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Olkhazar Vizirov
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Lucas Fleischer
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Andreas Moeller
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Mallory Bourgouin
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Emre Eijsink
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Myrtle Ortiz
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Payment Methods
Accepted Payment Options:
Prices for items on Myer.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Loyalty Points
Payment Process
- Payments can be made online during the checkout process.
- For Myer credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Myer Pros & Cons
Pros
1
Wide Product Selection: Myer offers a vast array of products, making it a one-stop shop for various needs.
2
Good Customer Service: Some customers have reported positive experiences with sales staff, particularly in-store.
3
Decent Discounts: Employees receive decent discounts on products, which can be a significant advantage.
4
Convenient Payment Options: Myer accepts Afterpay for payment, making it easier for customers to manage their finances.
CONS
1
Inadequate Delivery Times: Many customers have reported issues with delivery times, including delays and incorrect deliveries.
2
Poor Online Customer Service: There have been numerous complaints about the lack of effective online customer service, including unhelpful virtual assistants and difficulty in getting refunds.
3
Refund Issues: Some customers have experienced problems with refunds, including delays and incorrect processing.
4
Inconsistent Availability: There have been instances where items were listed as available online but were not actually in stock, leading to frustration.
Myer Features and Benefits
Features
Competitive Pricing Policy
Matches prices with competitors if lower and available, provided below Myer's cost price
MYER one Loyalty Program
Members earn 2 credits per $1 spent, convertible to $10 rewards every 1000 credits
Exclusive Member Prices
MYER one members receive discounted prices on a wide range of products
Online and In-Store Offers
Exclusive online-only deals and in-store discounts
Wide Product Selection
One-stop shop for various needs
Good Customer Service
Positive experiences with sales staff, particularly in-store
Decent Discounts
Employees receive discounts on products
Convenient Payment Options
Accepts Afterpay to manage finances easier
30-Day Return Policy
Refunds or exchanges on most items within 30 days of purchase, or until 31 January for November/December purchases
Consumer Guarantees for Faulty Items
Protected rights for damaged or faulty items
Multiple Return Options
Return online purchases in-store, via ParcelPoint or Australia Post
Click & Collect Hold Period
Items held for 21 days, with refunds processed in 3-5 business days if uncollected
Customer Focus
Customers at the heart of everything done
Day-to-Day Mentorship and Growth
Inspirational leaders and hands-on mentors to define and achieve success
The Myer Academy
World-class digital learning with on-the-go modules about brands and services
Diversity and Inclusion
Greater female representation, cultural diversity, and LGBTQI+ inclusivity
Flexible Working Policies
Helps maintain work/life balance
Team Member Discounts
Great discounts on merchandise
Flexible Leave and Work Hours
Includes volunteer leave, lifestyle leave, paid parental leave
Career Progression and Development
Investment in career growth, learning, awards, and recognition