Myer Reviews
Myer Customer Reviews (8)
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Myer Features and Benefits
Myer.com.au is one of Australia’s largest department store groups, with more than 55 stores nationwide. The vision is to ensure Myer is Australia’s favourite department store providing friendly, helpful service; high quality and exclusive brands; and offering compelling value.
Key features and benefits include:
- Customer Focus: Passionate about the customer; they’re at the heart of everything done.
- Innovation: Fearless, finding new ways, adapting to deliver the right results.
- Integrity: Execute with integrity, be accountable, make a difference.
- Inclusive Team: Care as a family, work as a team.
Learning and Development Opportunities:
- Day-to-day mentorship and growth: In every department and every team, there are inspirational leaders, hands-on mentors and development opportunities to help everyone at Myer define and achieve success.
- The Myer Academy: All team members have access to The Myer Academy, a world-class digital learning experience with on-the-go learning modules about brands and services.
Diversity and Inclusion:
- Committed to diversity in how they lead, work and include each other. Striving for greater female representation, cultural diversity and LGBTQI+ inclusivity.
Flexibility:
- Flexible working policies in place to help keep work/life balance in check.
Community:
- Believes in giving back to the communities that support them.
Benefits at Myer:
- Committed to providing a positive and supportive environment, where team members feel empowered to reach their full potential.
- In addition to great team member discounts on merchandise, other benefits include: Flexible leave and work hours, Volunteer leave, Lifestyle leave, Paid parental leave, Flexible work hours, Career investment and progression, Career progression, Learning and development, Awards and recognition, Service recognition, Inspirational People Awards, Myer 25 Year Club, Rewards and benefits, M-Heroes Rewards Program, Lifestyle benefits and discounts - gym memberships, private health insurance etc.
In conclusion, Myer.com.au offers a wide range of features and benefits to its employees, making it a desirable place to work.
About Myer.com.au Payment Method?
Myer.com.au offers a variety of payment options to cater to different customer preferences. Customers can pay using credit cards including Visa, Mastercard, and AMEX, as well as Myer Gift Cards and Coles Group & Myer Gift Cards. For those who prefer to pay over time, Afterpay is available both online and in-store, allowing purchases to be split into four interest-free instalments due every fortnight. Additionally, PayPal is accepted for online orders, with the option for eligible customers to use 'PayPal in 4' for orders between $30 and $2000. The service humm was available until 3:00pm (AEST) on 25 September 2023 for both in-store and online purchases. For in-store purchases, a layby option is offered, allowing customers to pay off eligible purchases over a 60-day period. However, layby is not available in certain stores. Customers can also utilize points from partnerships with Commbank Awards, American Express Membership Rewards, and Velocity Points to pay for purchases at Myer..
Myer FAQs
About Myer.com.au Popular Products and Services?
Myer.com.au is renowned for its diverse range of popular products and services. Among the most sought-after items are women's shoes, cookware, and men's casual clothing. The store frequently offers significant discounts on these categories. In addition to products, Myer provides beauty services like facials and skin treatments. Estée Lauder and Yves Saint Laurent are among the top beauty brands available, with exclusive gifts offered upon purchase. For convenience, customers can shop with Afterpay and benefit from Same Day Click & Collect. Myer also caters to a variety of interests with products like LEGO, denim from iconic brands, and machine washable rugs.
Myer.com.au Return Policy?
Myer.com.au has a comprehensive return policy that allows for refunds or exchanges on most items within 30 days of purchase, or until 31 January of the following year for items bought in November and December. Items must be unworn or in their original condition, not clearance or reduced to clear, and accompanied by proof of purchase. For damaged or faulty items, customer rights are protected under Consumer Guarantees. Online purchases can be returned in-store or via ParcelPoint or Australia Post, with specific size and weight restrictions, and may incur a fee for change of mind returns. The shipping policy for Click & Collect orders holds items for 21 days from the order date, after which they are returned and a refund is processed within 3-5 business days.
How can I track my order on Myer.com.au?
To track an order on Myer.com.au, customers can enter their order number, email address, and phone number on the 'Track My Order' page. Those with a Myer account can log in and view the status of their order under 'My Orders'. When an order is ready for delivery, an email with the delivery partner's tracking details is sent, and updates are provided throughout the delivery journey. If an order contains multiple items sent from different locations, separate emails for each parcel will be received. For Click & Collect orders, an email is sent when the order is ready for collection, and if items are available at different times, separate emails will be sent for each item.
How long can I receive my Myer orders?
What is Myer’s Same-Day Click & Collect?
How long will my Click & Collect order be kept for?
What payment methods are accepted at Myer?
What is Myer’s Return Policy?
What is the return policy at Myer?
The return policy at Myer allows customers to return most products within 30 days for a refund or exchange, provided the items are in their original condition and accompanied by proof of purchase. For items purchased in November and December, returns are accepted until 31 January of the following year. This policy includes protections under Consumer Guarantees for items that are faulty or not as described. Online purchases can be returned via ParcelPoint or Australia Post, subject to size and weight restrictions, and may incur a fee if returned due to change of mind. Products that are clearance or 'reduced to clear' are generally excluded from the return policy.
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